1. Current pricing: free forever
The core ResumeUX service, building, editing, importing, analyzing, and exporting resumes, is free. We do not collect any payment, card details, or billing information for it. Because no money changes hands, no refunds are applicable to the free service.
2. If we introduce paid plans
Should we launch optional paid features in the future, the following rules will apply from the day they go live:
- Subscriptions can be cancelled at any time from your account settings, with access continuing until the end of the current billing period.
- No automatic renewals without clear advance notice of the renewal date and amount.
- Refunds for technical issues that prevent usage will be handled case by case; contact us within 14 days of the charge.
- Statutory refund rights under applicable consumer protection law are never limited by this policy.
3. Cancellation of your account
You can delete your account and all associated data at any time from Settings, Privacy & data, Delete account. Deletion is immediate and permanent and does not require contacting support.
4. How to reach us
For any billing or refund question, contact support@resumeux.com. We aim to respond within 7 business days.